Privacy policy

Vivialix (operated by Everdream LLC) operates this store and website, including all related information, content, features, tools, products, and services, in order to provide you with a curated shopping experience (the "Services"). Vivialix is powered by Shopify, which enables us to provide the Services to you.

This Privacy Policy describes how we collect, use, and disclose your personal information when you visit, use, or make a purchase using the Services or otherwise communicate with us.

Personal Information We Collect or Process

When we use the term "personal information," we refer to information that identifies or can reasonably be linked to you. We may collect or process the following categories of personal information:

  • Contact Details: Name, billing address, shipping address, phone number, and email address.

  • Financial Information: Payment card details, transaction details, payment confirmation, and financial account information.

  • Account Information: Username, password, security questions, and settings.

  • Transaction Information: Items viewed, added to cart or wishlist, purchased, returned, or canceled.

  • Communications: Information included in customer support inquiries or other messages.

  • Device & Usage Information: IP address, browser type, network connection, and navigation activity on our website.

How We Use Your Personal Information

We use your personal information for the following purposes:

  • Provide, Tailor, and Improve Services: Processing payments, fulfilling orders, managing accounts, arranging shipping, processing returns, and personalizing your shopping experience.

  • Marketing and Advertising: Sending promotional communications by email or showing targeted advertisements on third-party platforms.

  • Security and Fraud Prevention: Authenticating accounts, detecting fraudulent or illegal activity, and ensuring secure checkout.

  • Customer Support: Responding to inquiries and maintaining our business relationship with you.

  • Legal Compliance: Complying with applicable laws, legal processes, and enforcing our terms or policies.

How We Disclose Personal Information

We may disclose your personal information to third parties in specific circumstances:

  • Service Providers: With Shopify, payment processors, fulfillment/shipping partners, data analytics providers, and IT management.

  • Marketing Partners: To deliver personalized ads across third-party websites.

  • Legal Obligations: To comply with legal requests, subpoenas, or to protect our business rights and safety.

Your Rights and Choices

Depending on where you live, you may have the following rights regarding your personal data:

  • Right to Access / Know: Request access to the personal data we hold about you.

  • Right to Delete: Request deletion of your personal information.

  • Right to Correct: Request corrections to inaccurate information.

  • Right to Opt-Out: Opt out of targeted advertising or promotional communications by clicking the unsubscribe link in emails or configuring Global Privacy Control (GPC).

Children's Data

The Services are not intended for children under the age of majority in your jurisdiction. We do not knowingly collect personal information from children.

Contact Us

If you have any questions about our privacy practices, wish to exercise your rights, or have a complaint, please contact us:

  • Operating Entity: Everdream LLC (dba Vivialix)

  • Email: vivialixsupport@gmail.com

  • Mailing Address: 30 N Gould St STE R, Sheridan, WY 82801, United States